Privacy Policy

Last updated: December 8, 2025

At Resay AI ("we", "us", or "our"), we value your privacy. This policy describes how we collect, use, and share information about you when you use our services.

1. Information We Collect

Personal Information

Name, email address, phone number, and company name provided when you register or contact support.

Payment Information

Billing address and credit card details, securely collected via our third-party payment processors.

Usage Data

Call logs, transcripts (as part of core functionality), interaction metrics, and service usage patterns.

2. How We Use Data

  • Provide, maintain, and improve our services.
  • Process transactions and send invoices.
  • Send technical notices, security alerts, and support.
  • Respond to customer service requests.
  • Analyze trends and activities to optimize performance.

3. Data Sharing

We do not sell your personal information. We only share data in the following circumstances:

Vendors & Providers

Trusted third parties who assist with hosting, payment processing, and support.

Legal Requirements

If disclosure is required to comply with applicable laws or valid legal processes.

4. Data Retention

We store your information only as long as necessary for the purposes it was collected, or as required by law for legitimate business purposes.

5. Security

We employ robust security measures to protect your data from loss, theft, and unauthorized access. However, no internet transmission is ever 100% secure, so we encourage caution when sharing sensitive data online.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal data. Contact us directly to exercise these rights.

Have questions about your data privacy?

Contact Privacy Team